Terms and Conditions

This page will provide you with the terms and conditions for use of this website.  Your use of this website is deemed to be your acceptance of these terms and conditions.  Please review this page periodically as content may change.

By submitting an order on this website you agree to our terms and conditions which are in line with UK online shopping regulations.  All of our products are subject to availability and as our products are handmade they may differ slightly.


Discount codes can only be used once, and according to the information provided for that offer.  They will only be available for use for the stated period of the offer after which they cannot be claimed.  Only one discount code/offer can be applied per order (the only exception to this is where the minimum order amount has been met for free shipping).

Standard UK delivery – £6.00

Free delivery on orders over £100.00

We hope you are 100% satisfied with your purchases.

If any of your items are not as expected, please contact us so that we can help.

Please check your delivery as soon as possible on receipt of your order and in the unlikely instance that your goods have been damaged in transit please report this to us within 7 days.

Products can only be returned if unused and in original packaging.  Items must be returned within 14 days of delivery.

Once you have placed an order you will receive an email confirmation, if you do not receive confirmation within 48 hours please contact us on info@ambuhomefragrance.co.uk

If products are returned for any reason other than they are faulty or the wrong item was delivered, you will be liable for return costs.  We suggest you ensure you have a proof of postage receipt as we cannot accept liability for items returned.

Ambu Home Fragrance are not liable for failure to comply with safety instructions provided with all of our products resulting in any damage, injury or loss.

We accept payment by the following methods:

  • VISA
  • MasterCard
  • American Express

30% Launch Discount

Use code


for 30% off your order